TICKETS

Where to Buy and Reserve Tickets

The Box Office (entrance from Józefa Piłsudskiego Street) is open Tuesday to Friday from 1:00 pm to 3:00 pm.

On concert days, the Box Office is open from 1:00 pm until the start of the event. At weekends and on public holidays, it opens one hour before the event.

In addition, the Box Office is open on the last Monday of each month from 1:00 pm to 5:00 pm.

Tickets can be reserved by phone:

+48 75 75 381 61 +48 75 75 381 65

or by email:

rezerwacja@filharmoniadolnoslaska.pl

Tickets can also be purchased online via Bilety24 or from the self-service ticket machine located at the Philharmonic. Payment at the ticket machine is by card.

Purchased tickets are non-refundable if the event takes place as scheduled on the originally announced date.

If an event is cancelled or rescheduled, we will inform ticket holders of the available options for a refund or ticket exchange.

Please note that, in accordance with applicable consumer protection legislation, the statutory right to withdraw from a distance contract does not apply to online purchases of tickets for cultural events scheduled for a specific date or period.

How to Reserve Tickets

• Reservations for concerts are valid for 24 hours from the time they are made.
• Reservations are not accepted during the two days immediately preceding a concert.
• Reservations for concerts in the Sunday Musical Mornings series are valid for 48 hours from the time they are made, but no later than 3:00 pm on the Thursday preceding the event.
• Reservations made by email are valid only after you have received a confirmation reply.
• Any reserved tickets that have not been purchased within the applicable reservation period will be released for general sale.

Concession and Special Tickets

Concession tickets are available to:

• organised groups of 8 or more people;
• former employees of the Philharmonic;
• pensioners, retirees and people with disabilities;
• holders of eligible state and ministerial honours;
• members of the Music Lovers’ Club in Jelenia Góra.

Proof of eligibility must be presented in order to receive a concession.

Special-price tickets are available to school pupils and university students under the age of 26 upon presentation of a valid school or student ID.

The Lower Silesian Philharmonic Box Office accepts payment cards and selected Sodexo vouchers.

Accessibility

An accessible ramp for wheelchair users, people with reduced mobility and visitors with pushchairs is located at the entrance from Bankowa Street.

Visitor Guidelines

• Smoking and the use of electronic cigarettes are strictly prohibited throughout the Lower Silesian Philharmonic.
• Please arrive on time. Latecomers may be admitted to the concert hall by Philharmonic staff during a suitable break between works. Admission after the concert has begun does not guarantee access to the seat indicated on the ticket.
• Filming, photography and audio recording during concerts are prohibited without prior permission from the Philharmonic’s management.
• Please leave bags, suitcases, boxes and umbrellas in the cloakroom. Mobile phones and audible alerts on electronic watches and other devices should be switched off before entering the concert hall.
• Please note that the programme and participating artists are subject to change due to circumstances beyond the Philharmonic’s control.